Introduction The institution is committed to maintaining the privacy and confidentiality of personal information of users of the electronic platform in accordance with applicable laws and regulations. This policy aims to clarify the principles for collecting, processing, and protecting personal data.
Data Collection Personal data is collected voluntarily from users during registration or when using the electronic services. Such data may include, but is not limited to, full name, ID or passport number, contact details, and payment information.
Use of Data Personal data is used for the following purposes: • Providing travel insurance services and managing the user’s contracts. • Processing payments and issuing electronic documents. • Enhancing the quality of services provided and improving the user experience.
Data Sharing User data is not shared with third parties except in the following cases: • When disclosure is required by applicable laws or regulations. • With authorized service providers (e.g., electronic payment providers) solely for the purpose of executing services, ensuring their compliance with privacy policies. • With legal or financial advisors when necessary, ensuring their compliance with privacy policies. • The company/institution reserves the right to share user data with regulatory authorities in accordance with Palestinian laws if any suspicious activity is detected.
Data Protection The institution is committed to taking necessary technical and administrative measures to protect personal data from loss, breach, unauthorized use, or disclosure, in line with best practices and recognized security standards.
User Rights Users have the right, according to applicable laws, to request access to, correction of, or deletion of their personal data through the institution’s approved communication channels.
Data Retention Personal data is retained only for as long as necessary to achieve the purposes for which it was collected or as required by applicable laws.
International Data Transfer Your personal data may be transferred and processed in countries outside Palestine. We ensure an adequate level of protection in compliance with applicable laws.
Age Restriction The platform is not permitted for use by individuals under 18 years of age. Personal data from children below this age is not collected without parental consent.
Amendments The institution reserves the right to modify or update this privacy policy at any time. Any changes will be published on the platform, and continued use of the platform after publication constitutes explicit acceptance of the modification
